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The Best Choice in Hardwood Flooring Installation, Refinishing & Restoration

Serving Los Angeles, Long Beach & Orange County Since 1981

Reviews

WE ARE REALLY HAPPY WITH THE RESULTS

We just had our hardwood floors done by Carter's and we are really happy with the results. We had some significant repairs done and it all blended in beautifully with the rest of the floor. The workers are very friendly and polite. We highly recommend this company, we had another quote which was less but we chose to have years of experience and paid a little more....it was the right decision.

Sheila F., Lakewood, CA Via Yelp Testimonial

THE FLOORS TURNED OUT AMAZING!

Called on Thursday, talked to Kevin, a gentleman named Bill came out that day, gave me a very reasonable quote, in writing, which included the $ amount, it would be for each addition coat of varnish? They came on Monday, and started the job! I was called each morning, or told the day before, when they would be coming back. By Thursday, 3rd coat was put on, everything was cleaned up and my front room, dining room, and hall are free of carpet, and the difference between night and day! House built in 1957 and the floors turned out AMAZING! Pictures speak for themselves!

Cathy P., Long Beach, CA Via Yelp Testimonial

I COULDN'T RECOMMEND A COMPANY HIGHER

Carter floors refinished my floors and put vinyl flooring in my two bedrooms they did an amazing job I couldn't recommend a company higher. Even with my neighbor screaming at their workers they still handled it well and got the job done and it looks great.

DC D., CA, CA Via Yelp Testimonial

WHAT WE HAVE NOW IS A 18 YR OLD FLOOR THAT LOOKS BRAND NEW!

After being turned down by 3 flooring companies ( can't refinish our floors because the engineered wood is too thin ) Carter came to our rescue and what they where able to do was amazing . Gone are the scratches, stains and wear and tear . What we have now is a 18 yr old floor that looks brand new ! The wood grain is now radiant and the floor shines

Vic S., Kailua-Kona, HI Via Yelp Testimonial

QUOTED US A COMPETITIVE PRICE TO HAVE THE FLOORS REFINISHED

Amazing work! We recently purchased a 1950s home with beat-up white oak flooring in most of the house, and Carter was highly recommended to us by our landlord who flips older properties. Kevin quoted us a competitive price to have the floors refinished with extra coatings, plus redoing the previous owner's sloppy heater hole repair. Three days, four rounds of sanding, and four coats of polyurethane later, we have a gleaming hardwood floor that looks like the day it was installed, and you would never be able to tell that there was once a floor heater in the living room. Thank you Carter!

Lauren I., Long Beach, CA Via Yelp Testimonial

HIS GUYS WERE ON TIME AND DID VERY HARD WORK. OVER ALL AWESOME JOB!

It was nothing but great experience working with Carter wood floors and the end results are amazing! When I called them, Kevin the owner came to give us estimate very next day. His price couldn't be beat, compared to one other estimate I got from different company from Angies list. Everything was on the schedule. Whenever I had questions I called or texted Kevin, he always returned my calls in the timely matter , answered my questions or concerns. Before Kevin crew came in we prep the area. I would recommend that you do this and not expect them to do as good as you would. My husband and I covered rest of the house in plastic, covered the vents, book shelves, furniture and placed painter runner paper to protect floors in the rest of the house. Guys already have a lot of work on their hand and this will speed things up. Carlton and Miguel are hard working guys and did great job removing carpet and sanding floors. 2 rooms took over 6 hours on the first day. It took 3 days for 2 coats and for it to dry. His guys were on time and did very hard work. Over all AWESOME job! Pictures are worth thousand words. Thank you!

Olja P., Lakewood, CA Via Yelp Testimonial

WORKED METICULOUSLY AND DID A FANTASTIC JOB!

We LOVE our new wood floors!! Kevin was very professional and personable at the same time. There was absolutely no pressure. He was very conscientious in that he called before and after the floor was installed to verify everything was satisfactory. I'm sorry, I don't remember the installer's name, but he worked meticulously and did a fantastic job! We highly recommend Carter Wood Floors to anyone contemplating wood floors. Thank you Kevin and crew!

Susan Z., San Pedro, CA Via Yelp Testimonial

SO PLEASED AND HAPPY WITH THE END RESULTS.

This review is long overdue. My wooden floors haven't been touched since my home was built in the 50's. I was referred to Carter Wood Floors by a friend and I was surprised how reasonable their prices were. They replaced boards where an old floor heater was and a few other boards that were damaged. You couldn't even tell they were replaced because it blended in so beautifully. I was so pleased and happy with the end results. I only use the Bona cleaner product and that has kept them beautiful. I highly recommend Kevin and his team.

Sjonda L., Long Beach, CA Via Yelp Testimonial

I WISH WE WOULD HAVE DONE THIS YEARS AGO!

Terrific! These folks were fast, courteous and just plain wonderful! The floors underneath the carpet were scary. We thought for sure we would have to have new floors. However, these folks not only cleaned and patched but refinished our floor to a beautiful finish with a lot of shine. All done within a very short span of time. I highly recommend these folks...I wish we would have done this years ago!

M.Hill RN
R. DeVore

Mari H., Lakewood, CA Via Yelp Testimonial

KEVIN CARTER IS ONE OF THE BEST.

Kevin Carter is one of the best. He started out in this business many years ago when pulling up carpet and exposing the beautiful wood floors many of the older home feature became popular. He does a lot of the work for Long Beach Schools. Full service, new, repair and refinish. What a lot of people don't know is that you can only sand and refinish the small 1 1/2", 3/8ths thick floors in the 30's Spanish houses once. After that you will sand to expose the nails. Carter will tell you that up front.

What got me was I wanted a few strips of used, pulled up wood flooring for a very small patch job. He GAVE them to me, no charge! Now I hope I'm not getting him in trouble; don't expect free goods, OK?

Milt B., Long Beach, CA Via Yelp Testimonial

I HEARTILY RECOMMEND CARTER WOOD FLOORS TO ANYONE!

My wife and I bought a house in LGB that was covered in old dirty, nasty, carpet, which I promptly removed only to find old, beat up wood floors. I was planning on having to simply reinstall carpet, but our real estate recommended having them refinished, and referred us to Carter Wood Floors.

I was skeptical, but decided to give them a shot. From bid to delivery, they process was easy. Everyone I dealt with was courteous, knowledgeable, and professional. I had to reschedule the work three time due to issues with my painter and electrician, and each time Kevin was understanding and worked with me.

Carter Wood Floors delivered on time and on budget. Most importantly though, our floors look AMAZING.

I heartily recommend Carter Wood Floors to anyone!

Chris W., Long Beach, CA Via Yelp Testimonial

MADE THESE OLD FLOORS LOOK NEW! 5 STARS!

I love my refinished wood floors! After over 30 years of carpet in this 1952 built rental home, I decided to expose the wood floors and give them the "Mop N Glo treatment". Yikes! Four areas had been repaired with plywood and there were pet and drink stains. I called Carter's for a bid on repair. Jim gave me two bids both repair only and refinish. The price was so good and they could start right away, I decided on the full refinish. They sanded, repaired, stained and 2 coats of poly....it looks fantastic! They gave me a firm, written bid, easy to contact, showed up on time, cleaned up each day (3 day process) and made these old floors look new!. 5 stars!

John P., Placentia, CA Via Yelp Testimonial

THE FLOOR LOOKS AMAZING, BETTER THAN EXPECTED

My floor should be finished tomorrow but I'm on Yelp today so thought I'd give an early review! So far the floor looks amazing, better than expected. They worked so quickly and were the best price we found (we got 2 other quotes). My parents used them like 15 years ago and they were happy back then too. Seems like the people who work there are experts. Very happy we went with them to have our floor heater patched!

Kate W., Lakewood, CA Via Yelp Testimonial

KEVIN IS EXTREMELY SKILLED AT HIS PROFESSION

My husband and I are extremely pleased with Carter Wood Flooring. Kevin gave me an estimate after two companies told me that they could not refinish our floors bc they were too thin. Kevin was honest and transparent, and gave me a detailed understanding of our floors. There were boards that had screw holes in them, and he worked with us to keep as many boards as possible rather than try to replace everything. We wanted to keep the OG floors while making it as functional as possible, which Kevin and his staff did a great job of. Kevin is extremely skilled at his profession. All in all my husband and I are very pleased with the refinished floors!

Mia C., Santa Ana, CA Via Yelp Testimonial

QUALITY OF WORK - EXCELLENT

So satisfied of the quality of work of Kevin and his men in replacing the floors in my spare room. I also commend that his men showed up on time. Start time was 8 am and the guys were already waiting outside my house at 7:45 am. I just admire people who value the essence of time. And the quality of work - excellent. Pls. hire them.

Bong M., Long Beach, CA Via Yelp Testimonial

OUR FLOORS LOOK FANTASTIC!

We used Carter Flooring to refinish and repair our Oak floors in our 1936 Laguna Beach Cottage.

They did everything in a professional and timely Manner. Our floors look Fantastic!

Romero and his crew were clean and very knowledgeable and hard working. I recommend this company very highly!

Arne R., Las Vegas, NV Via Yelp Testimonial

THE BEAUTY OF THE NEW FLOORS HELPED SELL THE HOUSE!

I recently had Carter Wood Floors repair and refinish all the original wood floors in my mid-century house getting it ready to sell. The floors look like new! You cannot tell where the repairs were done. The crew was exceptional! Kevin Carter was very thorough in his estimating costs. The price was very fair. I highly recommend Carter Wood Floors! Great experience. The beauty of the new floors helped sell the house!

Valerie M., Long Beach, CA Via Yelp Testimonial

THE END RESULT IS A PERFECT FLOOR IN MY NEW HOME.

I can not tell you how awesome they are. Kevin the owner was awesome and gave us a quote on the spot. He crunched the numbers and even gave us pricing for all the extras that could pop up. Of course They didn't and our final price was EXACTLY what he quoted. They fixed a horrible patch done by previous owner. The stain looks better then I could have even imagined and they sanded it to perfection. The end result is a perfect floor in my new home. From the frequent contact to quick service I highly recommend using Carter wood floors for all ur flooring needs

Geneva K., La Palma, CA Via Yelp Testimonial

THIS COMPANY IS BY FAR THE BEST IN THE BUSINESS.

I can't say enough about how impressed we are with this company. I highly recommend them for all your wood flooring needs. We recently contracted them to refinish our hardwood floors, they were recommended to us by a friend. I tell you, this company is by far the best in the business. The owners are very nice and knowledgeable. They respond quickly to to inquiries and tell ot like it is. Their prices are very reasonable and the work excellent. It says all about a business where employees have been with the company 20+ years. They are hard working, efficient. I highly recommend them.

Nayrine A., Yorba Linda, CA Via Yelp Testimonial

THESE GUYS ARE FANTASTIC!

These guys are fantastic! They were a little more pricey than anther quote I got, but they had better quality wood, more knowledgeable guys, and they were quick! They were more booked than the competitor as well, which to me, is important. Shows people want their service. Highly recommend

Kristin L., Orange County, CA Via Yelp Testimonial

VERY REASONABLE PRICE AND LOOKED ABSOLUTELY PERFECT.

These guys do top notch floor work. I've used them twice now. The first time I had them fill in an area after I had removed my floor furnace so they had to match my existing wood floor, and next time to install wood floor in an entire room. Both times, the work was done quickly, at a VERY reasonable price, and looked absolutely perfect. Thank you!

Tristan M., Long Beach, CA Via Yelp Testimonial

It went fine. They were good to work with.

Description of Work

They refurbished the dining room, living room and hall. I had pulled up the carpet and they refinished the existing hardwood floors.

Stephen T. Via Angi Testimonial

OUR FLOORS LOOK AMAZING AND WE COULD NOT BE HAPPIER!

We had our wood floors restored and repaired (about 2400 square feet) by Carter Wood Floors. Kevin came out the same day we called for a quote and provided the actual estimate the same day. The other quotes we received took days to get back to us, time we didn't have to waste. We were on a very tight schedule and Kevin made sure everything was completed on time. Kevin was responsive to phone calls and always kept us in the loop. I highly recommend Carter Wood Floors. Our floors look amazing and we could not be happier!

Rachel E., Lakewood, CA Via Yelp Testimonial

Help me fix up a floor after I messed it up with a rented drum sander. Wish I had known about them first. Could have saved time and money.

Description of Work

Refinished hard wood floor

Ralph B. Via Angi Testimonial

MY FLOOR IS BEAUTIFUL AND I GET SO MANY COMPLIMENTS.

I had quite a bit of hardwood flooring to be refinished that had been almost ruined from our dog and chlorine pool. Carter Woods gave us a reasonable quote and began work almost immediately. The men showed up everyday and were very patient in blending stains to get the right color. My floor is beautiful and I get so many compliments.

Mary Ann C., Los Alamitos, CA Via Yelp Testimonial

REFINISHED MY 70 YEAR OLD FLOORS AND MADE THEM LOOK LIKE NEW!

Carter Wood Floors refinished my 70 year old floors and made them look like new! Kevin Carter the owner of the company guided me through the process. From the 1st time I met with him, I knew that his company was the one.

I would recommend Carter Wood Floors to anyone!

Here is their web site carterwoodfloors.com

Bill L., Buena Park, CA Via Yelp Testimonial

Resurfaced existing and new oak flooring and refinished with 3 coats. Floors came out beautiful, we are quite pleased. Kevin Carter was easy to work with and followed up to make sure we were satisfied.

Meade G. Via Angi Testimonial

Knowledge, craftsmanship, competitive, great customer care and service.

Mike Kowal Via Facebook Review

They refinished my wood floors. They moved all furniture and replaced all. Did an excellent job. I have already recommended them.

Christine W. Via Angi Testimonial

Very pleased thus far. Got my floors refinished and they look new. Highly recommend.

Ernie J., Glendale, CA Via Yelp Testimonial

Extremely happy with the beautiful job Carter Floors did in refinishing my den floor. Kevin Carter was very knowledgeable and highly professional and my floor is beautiful! I will definitely use this company again!

Deborah H., Long Beach, CA Via Yelp Testimonial

Thanks for the beautiful floors Kevin!

Sincerely,
Jennifer

They did a great job at a great price. Totally refinished my original oak wood floors. He explained my options with great patience. My floors look like new and it didn't break the bank.

Description of Work

Refinished my hardwood floors

Ryan C. Via Angi Testimonial

Carter Wood Floors,

I wanted to let you know how pleased I am with my refinished floors. They are beautiful! Your workers were very polite and professional. All of my questions regarding floor care were answered. I would recommend your company to anyone.

Sincerely,
Camela M., Long Beach, CA

Hi,

I want to thank you and give praise to all the employees who were involved in doing my wooden floors. They turned out beautiful!

Thank you again,
Gillian B., Irvine, CA

fabulous! great job, professional and clean.

Description of Work

prepared, sanded, replaced boards and stained hardwood floors in bedroom, hallway and stairs.

Louise B. Via Angi Testimonial

Dear Carter Wood Floors,

Thank you for the excellent work!

Sincerely,
Phyllis and Lee D.

Thanks!

The floors look great!

D. Lamkins

Great job!

Thanks,
Grace, Lambert, CA.

They replaced boards which were badly damaged so that you could not tell there was any damage in the first place. All in all, a great job. I will be hiring them, again, to refinish the floors in my own home.

Description of Work

They gave a solid estimate which turned out to be exactly what they charged in the end. They refinished all the hardwood floors in my Mom's house and the floors turned out to be beautiful!

Dori L. Via Angi Testimonial

Thank you - the floors look great. (Your) men did a fantastic job.

Clark

Thanks for the beautiful floor.

Jan L., Long Beach, CA

Jim:

I am enclosing our check in the amount of $782.00 as full payment of the balance due for the refinishing of the wood floors in our Living Room and Dining Room/Family Room.

The floors look great, and we appreciate not only your company's work, but also your courteous and professional staff. We definitely will call you again for future work.

Sincerely yours,
Larry H.

Dear Carter Wood Floors,

Thank you for such a beautiful job on my hardwood floors. I am very pleased with your workmanship and quality of service.

Anna S.

Hello Kevin,

Thanks so much, and thank you for your patience and the loan. You know I always try to refer you whenever I can. The people (my clients) at 3507 Teton in Fullerton were totally impressed and happy with the job you did for all of them.

Thanks again!
Mauil

Kevin,

I was very pleased with the work. It looks great! Hope I can use you again.

Joseph H.

Thank you very much for doing a beautiful job. We are loving the floors.

Mr. & Mrs. Flores

Carter did an awesome job refinishing and staining our original 1962 wood floors. They're beautiful, the price was right and they were professional and on time with everything as promised.

Kim R., Westminster, CA Via Yelp Testimonial

Lyn & Company,

Thanks for another wonderful job! Love my new floors!

Lynn

Excellent workmanship, Quality products. They are neat and tidy. You will be pleased.

Judi R., Bullhead City, AZ Via Yelp Testimonial

I have to admit, I was a little skeptical based on some of the reviews people have left, but I didn't have any issues. Kevin came to our house the next day and gave us a detailed quote and answered my questions. His crew came the next morning and in the course of 2-3 days over the holiday they wrapped up the project. His team spoke english, were nice and took the time to hang bags over cabinets etc. They will be back to do the second part of the house later this year.

Mike T., Long Beach, CA Via Yelp Testimonial

Used them to refinish our wood floors. They completed the job in three days. We are very happy with the work. Would highly recommend using them.

Sandra D., Lakewood, CA Via Yelp Testimonial

Thank you very much for the wonderful job done in my home. I've shown my beautiful new floor to everyone.

Sincerely,
Peggy B.

Called 3 times to asked for an estimate . Kevin said Jim will call you . Never called me . Is this how they do business?

Myrna A., North Long Beach, Long Beach, CA Via Yelp Testimonial

Dear Carter,

The floor came out very nice. We thank you so much for a good job.

Sincerely,
De Dauglas R. W., Pat R. & Margaret W.

My wife and I recently bought a historic house and the original wood floors were in pretty rough condition. Discolored/worn finish, cracked boards, etc. We called Carter for an estimate and he swung by right away. It was immediately clear that he knows his stuff and is an old-school craftsman. No BS, no fanfare. Just experience and knowledge. We discussed our options and Carter offered recommendations, then provided a quote with several levels of service/pricing.

As it turns out we decided to DIY the sanding/refinishing in an effort to save on our remodel, but we still wanted to have the various cracked boards repaired and a 2' x 3' area patched where the old floor furnace had been. Kevin stopped by again, gave us a very reasonable quote, and the work was done within days and it looked great.

Based on his customer service, timeliness, pricing, and quality of work alone, I give Kevin Carter an A+. But this guy went above and beyond. Since we decided to DIY the sanding and refinishing, we had a lot of questions. And Carter entertained them all, always answering his phone and fielding my questions about sanding, staining, and finishing. And I had a lot of questions! What kind of sander? What grit paper? How many passes? Should we stain? What kind of poly, water or oil? etc. etc. etc. He even swung by on a Sunday to deliver a few quarts of polyurethane when I ran out in the middle of our final coat (I was using his recommended brand which wasn't available at any of the local hardware stores). He saved the day and allowed us to stay on schedule with our remodel. In the end I really appreciated Kevin's patience and willingness to help us get our project finished.

Ari H., Orange County, CA Via Yelp Testimonial

My wife and I recently bought a historic house and the original wood floors were in pretty rough condition. Discolored/worn finish, cracked boards, etc. We called Carter for an estimate and he swung by right away. It was immediately clear that he knows his stuff and is an old-school craftsman. No BS, no fanfare. Just experience and knowledge. We discussed our options and Carter offered recommendations, then provided a quote with several levels of service/pricing.

As it turns out we decided to DIY the sanding/refinishing in an effort to save on our remodel, but we still wanted to have the various cracked boards repaired and a 2' x 3' area patched where the old floor furnace had been. Kevin stopped by again, gave us a very reasonable quote, and the work was done within days and it looked great.

Based on his customer service, timeliness, pricing, and quality of work alone, I give Kevin Carter an A+. But this guy went above and beyond. Since we decided to DIY the sanding and refinishing, we had a lot of questions. And Carter entertained them all, always answering his phone and fielding my questions about sanding, staining, and finishing. And I had a lot of questions! What kind of sander? What grit paper? How many passes? Should we stain? What kind of poly, water or oil? etc. etc. etc. He even swung by on a Sunday to deliver a few quarts of polyurethane when I ran out in the middle of our final coat (I was using his recommended brand which wasn't available at any of the local hardware stores). He saved the day and allowed us to stay on schedule with our remodel. In the end I really appreciated Kevin's patience and willingness to help us get our project finished.

Ari H., Santa Monica, CA Via Yelp Testimonial

Do not listen to the reviews that negate these amazing professionals. I have had multiple jobs for the hardwood floor angela that comprise Carter Wood Floors and each time I have been utterly thrilled with the magic they do on my floors! I have a 1947 traditional midcentury ranch, and I'm super particular with the color I like my floors to be. I hired them to install hardwood floors in my kitchen, laundry room, and powder room - which had previously been linoleum - to match my original hardwood floors that are throughout the rest of my house. The result is gorgeous. Everyone tried to warn me that I was being foolhardy to install wood, which can warp, in my kitchen... but I knew that the warmth and richness of the hardwood kitchen floors would be well worth the irritation of a little warping and I was right ;)!! It looks gorgeous.

We then recently added on an en-suite bathroom to my son's bedroom and needed to cut in a new wood threshold leading into the new bathroom, in addition to replacing new boards in the walk-in closet, and all the new pieces are beautifully and seamlessly incorporated into our existing 1947 hardwood floors.

And then the stain color!! Beyond gorgeous!! They had no easy task of matching exactly the existing hallway wood stain color, so in order to do that, I had Genaro (the color specialist) mix up a custom blend of stains to match the floors throughout the house. It's perfection. He showed me four little patches of different mixtures for me to choose which custom color blend matched the rest of the house the best and he and I decided on one. Then we chose a super-clean and elegant-looking super-matte finishing varnish that is so gorgeous that I am now dying to sand, stain, and varnish the rest of the house with that same super-matte varnish!! This color is warm and traditional and so elegant. I also had them stain the window-seat in my son's bedroom to match the floors exactly. I will include some photos.

I'm so grateful to all of the artists within Carter Wood Floors who work so hard at their craft to create gorgeous floors with pride of workmanship. You only need to have a little patience sometimes with getting ahold of Kevin, the owner, because when they're busy, they're busy... but they're so good that I'm willing to wait a little. We are now hiring them again to install hardwood floors in our new family room and I will add those photos when it's done.

Tricia P., Long Beach, CA Via Yelp Testimonial

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